Shipping & Handling
- Shipping. You agree to pay any shipping and handling charges shown at the time you make a purchase. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time, but we will provide notice of the charges applicable to you before you make your purchase. Generally, shipping is handled by FedEx, DHL, USPS and UPS, however we reserve the right to use other shipping couriers as needed. Actual delivery dates may vary. Product title passes to you when the Product is shipped. You have 30 days to notify Togethxr of any missing, wrong, or damaged portion of your purchase or Togethxr cannot be held responsible for these issues. Domestic orders are generally processed in 2 to 3 business days. You should receive an email notification once your order has shipped.
- Taxes. We will collect applicable sales tax on Products shipped to the states for which we determine we have a duty to collect sales tax. If an item is subject to sales tax, you agree that the amount of taxes shown at checkout may be adjusted. Several factors may cause this, such as variances between processor programs and changes in tax rates. Unless you provide Togethxr with a valid and correct tax exemption certificate applicable to your purchase of Product and the Product ship-to location, you are responsible for sales and other taxes associated with the order.
- Returns. The Togethxr support team will answer all inquiries as soon as possible. All sales are FINAL. We accept returns or exchanges for products damaged, misprinted, or if the incorrect item was shipped. To be eligible for a refund we must be notified within 4 weeks of receiving your order. If you would like to return a product, please email [email protected] with an image of the damaged or misprinted item and Togethxr will assist you from there. PLEASE NOTE THAT ALL REFUNDS ARE EXCLUSIVE OF SHIPPING COSTS, HANDLING, GIFT BOX, RESTOCKING FEE AND OTHER APPLICABLE CHARGES. All sales in connection with international orders (i.e. orders outside the continental United States) ARE FINAL, as such, Togethxr does not offer returns or exchanges with respect to international sales. For any questions, comments or concerns regarding RETURNS OR EXCHANGES please email [email protected]. Notwithstanding any provision to the contrary herein, all sale for Products that contain customization and/or personalization, ARE FINAL and cannot be returned.